Help and support
Welcome to TUME Activewear! We're here to assist you with any questions or concerns you may have. Your satisfaction is our priority, and we want to ensure you have a seamless shopping experience.
Frequently Asked Questions
Before reaching out to our support team, you might find answers to your questions in our frequently asked questions section:
Products
To find the right size, you can refer to the "Size Chart" on each product page. If you have any additional question regarding the sizing, feel free to reach out to us.
Shipping and Returns
A tracking number will be provided to you by email once your order has been fulfilled
At the moment, we only offer shipping to Indonesia.
Feel free to subscribe to our newsletter and we will let you know as soon as international shipping is available.
Yes, you can return your items to one of our store within 30 days of the date of purchase. You will be asked to present the sale / invoice receipt.
The items have to be unworn and with all the tags still attached.
Any associated shipping costs have to be paid by the customer.
Payments
We accept various payment methods, including credit cards and wallets.
Can't find the answer here?
If you can't find the information you need in our FAQs, please don't hesitate to get in touch with us. We're here to help you.